What survey should a store owner refer to for a summary of outstanding alerts upon logging in?

Prepare for the Medallia Product Exam. Use flashcards and multiple choice questions, with hints and explanations for each. Get exam-ready!

The correct answer is Dashboards because they provide an at-a-glance overview of key metrics and alerts relevant to the store owner. Dashboards are designed to aggregate important data and present it in a visual format that emphasizes performance indicators, trends, and alerts that require immediate attention. This makes them highly effective for someone who wants to quickly assess the current status of their operations and identify any pressing issues.

In contrast, the Action Planner typically focuses on outlining steps for improvement or actions to be taken based on feedback, which is more of a strategizing tool rather than a summary of alerts. Satisfaction Reports delve into specific data regarding customer satisfaction, but they do not necessarily provide real-time alerts. The Ranker tool is generally used for comparing performance metrics against benchmarks or among peers, but it does not focus on alert notifications. Thus, Dashboards are the most suitable choice for summarizing outstanding alerts upon logging in.

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