What survey should a store manager use to determine the number of bounced survey invitations?

Prepare for the Medallia Product Exam. Use flashcards and multiple choice questions, with hints and explanations for each. Get exam-ready!

The appropriate survey to determine the number of bounced survey invitations is the Invitation Reports. These reports specifically track the status of survey invitations sent to participants, providing detailed insights into how many invitations were successfully delivered, how many bounced back, and other metrics related to the invitation process. This data is crucial for store managers as it helps them understand the effectiveness of their outreach efforts, identify issues with email deliverability, and refine their audience targeting for future surveys.

By focusing on Invitation Reports, a store manager can gain a clearer picture of the engagement with survey invitations and make informed decisions on how to optimize their survey distribution strategy. Other report types, such as Satisfaction Reports or Dashboards, do not focus specifically on invitation statuses and therefore would not provide the needed information about bounces.

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