What occurs after a category is created in the structure of an organization?

Prepare for the Medallia Product Exam. Use flashcards and multiple choice questions, with hints and explanations for each. Get exam-ready!

After a category is created in the structure of an organization, the next logical step is the creation of Unit Groups. This is because Unit Groups help in organizing the various units under the newly created category, allowing for a more streamlined management of attributes, data collection, and reporting processes. Unit Groups usually consist of a collection of units that share similar characteristics or functions, facilitating better analysis and targeted initiatives within that category.

Effective categorization followed by the formation of Unit Groups enhances clarity and focus within the organization by establishing a clear hierarchy and structure. The grouped units can then more easily receive tailored surveys or feedback requests relevant to their specific contexts, ultimately leading to more effective data-driven decisions.

Other aspects, like the creation of Units, organization configuration, or identifying employees, typically follow the creation of Unit Groups, as they all build upon the foundational structure provided by the Unit Groups. The creation of Unit Groups is a critical step that organizes the entities and sets the stage for subsequent organizational workflows.

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