What must be true when a survey taker selects 'Other' in the survey options?

Prepare for the Medallia Product Exam. Use flashcards and multiple choice questions, with hints and explanations for each. Get exam-ready!

When a survey taker selects 'Other' in the survey options, it indicates that the predefined options do not fully capture their response. Therefore, the provision for entering additional details is essential. This allows respondents to elaborate on their choice, providing valuable qualitative data that can enhance the understanding of their perspectives or experiences.

In many survey designs, the 'Other' option is specifically intended to give participants the freedom to express themselves more clearly. This input can lead to insights that the survey creators may not have anticipated, enabling a more comprehensive analysis of the data collected.

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