What happens when org hierarchy filtering is turned on?

Prepare for the Medallia Product Exam. Use flashcards and multiple choice questions, with hints and explanations for each. Get exam-ready!

When org hierarchy filtering is activated, the system does not store the org structure data at the survey record level. Instead, it uses the organization hierarchy to filter and categorize data during reporting and analysis. This means that while the hierarchical information informs how data is presented and analyzed, it isn't retained directly within each survey record, keeping the records themselves more streamlined and focused on the individual respondent's input rather than on organizational context.

The emphasis on not storing the hierarchy data at the survey level allows for flexibility in data management and reporting, as the data can still be assessed through different levels of the organization without complicating the underlying data structure with additional hierarchy-related fields. This approach facilitates clearer analysis and enables users to derive insights while minimizing the potential for data bloat or redundancy.

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