What field type is used to store an overall satisfaction rating from survey responses?

Prepare for the Medallia Product Exam. Use flashcards and multiple choice questions, with hints and explanations for each. Get exam-ready!

The field type that is specifically designed to store an overall satisfaction rating from survey responses is the Rating Field. This field type is structured to receive numerical values that represent satisfaction levels, typically on a scale (for example, 1 to 5 or 1 to 10). The Rating Field allows for easy aggregation and analysis of satisfaction ratings, which are critical for understanding customer sentiment and trends over time.

The Rating Field supports functionalities such as visual representation (like rating stars) and can be integrated into reports and dashboards, making it essential for organizations that rely on customer feedback data to inform their business strategies and improvements.

Other field types may serve various purposes in a survey environment, but they do not specifically cater to the need for quantifying satisfaction ratings in the structured, readily analyzable manner that the Rating Field provides.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy