What condition must be met in order to delete a role?

Prepare for the Medallia Product Exam. Use flashcards and multiple choice questions, with hints and explanations for each. Get exam-ready!

In order to delete a role, the condition that no users can be assigned the role must be met. This is crucial because if there are users assigned to a role, deleting it could disrupt their access and permissions within the system. Maintaining a clear structure of roles and associated users ensures that permissions are easily managed and reduces the risk of errors during role management.

For example, a role typically defines specific capabilities and permissions required for users to perform their jobs. If users are actively utilizing that role, removing it can lead to confusion and potential access issues. Therefore, the system enforces that a role must not have any active user assignments before it can be deleted, ensuring a clean and manageable environment.

In contrast, other conditions related to activity status or reports do not directly impact the ability to delete a role. A role can be inactive and still require a proper unassignment of users before deletion, and it may be associated with reports without affecting the deletion process. The primary focus remains on user assignments to safeguard operational integrity.

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