Should the most recent survey be set as the default survey?

Prepare for the Medallia Product Exam. Use flashcards and multiple choice questions, with hints and explanations for each. Get exam-ready!

While considering whether the most recent survey should be set as the default survey, it is important to focus on the purpose of surveys and the context in which they are utilized. Setting the most recent survey as the default may not always be the best choice because it can lead to data collection that is not representative of ongoing trends or changing user experiences.

Surveys often need to be tested, revised, and evaluated for effectiveness based on their relevancy to the current objectives of the organization or the specific feedback required from respondents. Therefore, relying solely on the most current survey could limit opportunities to gather comprehensive insights from various periods, especially if past surveys are still relevant to ongoing initiatives or campaigns.

Moreover, selecting a default survey should consider factors such as historical context, specific audience needs, and the objectives at hand rather than simply assuming recent data is always the most applicable. This thoughtful approach ensures that the surveys chosen for data collection align with the strategic goals and evolving conditions that the organization is monitoring.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy