If a record meets the survey distribution log for two surveys, what happens?

Prepare for the Medallia Product Exam. Use flashcards and multiple choice questions, with hints and explanations for each. Get exam-ready!

When a record meets the survey distribution criteria for two surveys, the system is designed to prioritize the order of the surveys as they are listed in the survey distribution log. This means that the first survey in the distribution log takes precedence and will be sent to the record.

This approach helps streamline the survey distribution process by ensuring that if multiple surveys are applicable, the organization can control which survey is prioritized based on its relevance or importance at that point in time. Therefore, only the first survey listed will be sent when a record qualifies for multiple distributions, making it essential for users to carefully plan the order of surveys in the distribution log to align with their objectives.

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